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Uber Deploys ChatGPT Work to 30,000+ Employees for Research and Analysis Tasks

·3 min read·OpenAI Blog ↗

Uber is rolling out ChatGPT Work—OpenAI's enterprise-grade ChatGPT offering—to more than 30,000 employees across the organization. The deployment enables teams to use AI for research, data analysis, presentation creation, and complex workflow automation. This represents one of the largest single-company AI deployments by headcount and demonstrates enterprise-scale adoption of foundation models for routine work.

What This Means for Your Business

This validates the ROI case for enterprise AI rollouts: Uber expects the 30,000-person deployment to measurably improve productivity on routine analytical and creative tasks. If you're still piloting AI tools with small teams, Uber's scale of deployment signals that confidence is growing. Consider accelerating internal pilots and planning infrastructure (licensing, compliance, training) for broader adoption.